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Technology Infrastructure Development and Management

Functions:

  • Network Management: Design, manage, and optimize the organization’s WAN, LAN, and VPN infrastructure to ensure secure, reliable, and efficient connectivity across all offices.
  • Systems & Cloud Administration: Manage all physical, virtual, and cloud servers, along with enterprise storage solutions, overseeing system deployment, data backups, and the migration of services to the cloud.
  • Centralized IT Support: Provide comprehensive technical support for all IT hardware (desktops, servers, printers) and telecommunication systems (VoIP, PABX) through a central service desk.
  • Regional Service Delivery: Offer direct, on-site IT support and maintenance to provincial and district offices, acting as the local point of contact for project deployments and reporting regional needs.